Refund policy

Return and Refund Policy

At Marian Boutique, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied, we're here to help. Please read our return and refund policy carefully.

Returns

  • Eligibility: Items must be returned within 30 days of receipt. To be eligible for a return, your item must be unused and in the same condition that you received it, including in its original packaging.
  • Process: To initiate a return, please contact our customer service team at info@marianboutique.com with your order number and details of the item you wish to return. We will provide you with further instructions and a return shipping label if applicable.
  • Non-Returnable Items: Certain items are exempt from being returned, including perishable goods, custom-made products, and items marked as final sale.

Refunds

  • Inspection: Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • Approval: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your card issuer's policies.
  • Damaged Items: Items that are damaged or altered after delivery will not qualify for a refund or exchange.

Exchanges

  • Process: If you need to exchange an item for a different size or color, please contact us at info@marianboutique.com. We will guide you through the process once we receive the returned item.

Shipping Costs

  • Responsibility: Customers are responsible for paying their own shipping costs for returning items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Additional Information

  • Late or Missing Refunds: If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at info@marianboutique.com.
  • Sale Items: Only regular-priced items may be refunded. Sale items cannot be refunded.
  • Gifts: If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return.

Legal Text

This Return and Refund Policy is subject to change without notice. By making a purchase, you agree to the terms and conditions of this policy. Marian Boutique reserves the right to refuse a return or exchange if these conditions are not met. For any questions or concerns regarding your return or refund, please contact us at info@marianboutique.com.

Thank you for shopping with Marian Boutique.